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FAQ

Delivery times per brand are at the bottom of this page.



How do we work?


The moment you click on "Place Order", the order is entered into our system and (on average) transferred to the relevant warehouse(s) within 10 minutes.
Therefore, always check your order carefully, because it is no longer possible to change your order after you clicked "Place Order".
It is possible to order multiple brands from us, but you must adhere to the delivery time of the brand with the longest running time.
Partial deliveries may occur, the relevant shipping costs will be charged for this.

How to order?


We do not accept orders by telephone, only via the webshop or by email.
You will also immediately receive your order confirmation and you must inform us as soon as possible if something is not right.

Can I order multiple brands at once?


Yes, you can order multiple brands at once but keep in mind that these come from different warehouses.
Shipping costs are charged for each shipment from each warehouse.

Can I add something to an already placed order?


It is not possible to add items to an order after it is entered into our system.

Which brands does BQS keep in stock?


BQS keeps all articles of the brand The One Towelling on stock in Dordrecht, Netherlands.
Other brands are kept in stock in external warehouses.
Items that are in stock will be shipped.
When an item is sold out (backorder), it will be shipped separately later. Shipping costs will be charged for this.
Of course, when we receive a notification from the relevant warehouse, we will contact you and look at the possibilities with you.

How do I know when I will receive my order?


  • Look at the brand with the longest delivery time;
  • Add the numer of working days to the order date;
  • Take weekends and (inter)national (bank) holidays into account;
  • As soon as you receive the invoice, the order is handed over to the carrier.


Delivery times


The delivery times below are indicative, no rights can be derived from this.
BQS strives to keep these deliverytimes as current as possible.
However, up-to-dateness cannot be guaranteed, we are also dependent on third parties.
Delivery times are only valid on blank textiles (without printing or embroidery).

Brand Delivery time If ordered before:
(otherwise +1 work day)
The One Towelling 1-2 working days 15.00h (3 PM)
New Star Jeans 1-2 working days 12.00h (Noon)
James & Nicholson 4-5 working days 10.00h (10 AM)
Myrtle Beach 4-5 working days 10.00h (10 AM)
Karlowsky 2-3 working days 10.00h (10 AM)
Fare 2-3 working days 10.00h (10 AM)
mbw 2-3 working days 10.00h (10 AM)
Halfar 1-2 working days 10.00h (10 AM)
Malfini 2-3 working days 14.00h (2 PM)


Adjusted warehouse opening hours


Below are the planned adjusted opening hours per warehouse.
Changes and/or additions reserved.
No rights can be derived from the overview below.

Brand Adjusted opening hours 2022
The One Towelling (NL) Closed on:
Monday 18 April (Easter Monday)
Wednesday 27 April (King's Day)
Thursday 26 May (Ascension Day)
Monday 6 June (Whit Monday)
Monday 26 December (Boxingday)
New Star Jeans (NL) Unknown, expected: same dates as The One
James & Nicholson (DE) Closed on:
Friday 15 to Monday 18 April (Easter weekend)
Thursday 26 May (Ascension Day)
Monday 6 June (Whit Monday)
Monday 3 October (Day of German Unity)
Tuesday 1 November (All Saint's Day)
Myrtle Beach (DE) Closed on:
Friday 15 to Monday 18 April (Easter weekend)
Thursday 26 May (Ascension Day)
Monday 6 June (Whit Monday)
Monday 3 October (Day of German Unity)
Tuesday 1 November (All Saint's Day)
Karlowsky (DE) Unknown, expected: same dates as JN & MB
Fare (DE) Unknown, expected: same dates as JN & MB
mbw (DE) Unknown, expected: same dates as JN & MB
Halfar (DE) Unknown, expected: same dates as JN & MB

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